COVID 19

At Aiden House we take everyone's health and wellbeing seriously. We have accredited skills in cleaning the property thoroughly to ensure your stay is safe as well as comfy and relaxing.

We look forward to welcoming you to the Highlands. Please read the below terms and conditions before booking.

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COVID 19 Terms and Conditions at Aiden House B&B (Please read)

  • If you have COVID 19 symptoms don’t arrive at Aiden House. If you do arrive with symptoms, you will be asked to leave and return to your home.
  • If you develop COVID 19 when staying you have to declare it to the host and leave immediately. If you can’t leave because you have breathing problems etc you dial 999. You will not be allowed to isolate in the B&B.
  • On booking, you need to give full home addresses and full addresses off where you were staying the night before Aiden house and the night after for track and trace.
  • All guests have to wear a face-covering as soon as you arrive in the car park too leaving. The only time the face-coverings can be removed is in your bedroom or if a sit-down breakfast has been agreed. If you choose not to wear a face-covering you won’t be allowed to stay and you will be asked to leave. No refund will be given. This is for the safety of you, other guests and my family.
  • They’ll be hand sanitizer outside Aiden house back door (strictly do not enter - private) outside my front door (guests entrance) bottom of stairs, top of stairs and in all bedrooms.
  • Aiden House will be deep cleaned like always then steamed cleaned.
  • Sadly, homely touches have to be removed to simplify cleaning procedures and to stop the spread of germs.
  • All washing will be washed like normal at 60 degrees.
  • All mattress protectors & pillow protectors will be removed after each guest and washed at 60 degrees.
  • Covers will be put on TV controls so they can be disinfected thoroughly.
  • Tea, coffee etc will be given on check-in if required. If you don’t use it all feel free to take with you if not it will be binned.
  • Aiden House will be cleaning thoroughly between each stay. We will be wearing new PPE in each hut.
  • Your balance for your stay will be taken off of the card provided on booking, on the morning of arrival.
  • Aiden House will not be held responsible if you develop COVID 19 as your entering, staying and travelling at your own risk
  • Check-in is between 4pm & 6pm. If you arrive before 4pm you will not be checked in.
  • All takeaway breakfasts will be given on departure. Feel free to take a flask and we will be happy to fill it for you.
  • As we are following government guidance, these terms are subject to change and we will do our utmost to protect you from the virus and give you a wonderful stay at Aiden House. Guests also have a duty of care to themselves when travelling.
  • Thank you and we look forward to having you stay.

Standard Terms of Bed & Breakfast Bookings at Aiden House

All accomodation booked will need a non-refundable deposit on booking payable by card.

Cancellations made within 28 days prior to arrival will incur a charge of 100% of the accommodation price.

Bookings made 28 days or less from the date of your arrival will require full non-refundable payment. A refund will only be issued if the Scottish Government shuts Aiden House down.

Please note that any deposit taken is non-refundable at any time.

We strongly recommend travel insurance is taken out.

Check-in is between 4 pm –  6 pm. Check out is up to 10 am

Noise level to be kept to a minimum between the hours of 10 pm to 7 am for the comfort of other guests.

No smoking or vaping.

No pets.

No food to be eaten in the bedrooms.

COVID 19 Terms & Conditions for the Self Catering Shepherd Huts (Please read)

  • If you have COVID 19 symptoms please don’t arrive at Shepherd Huts If you do arrive with symptoms, you will be asked to leave and return to your home.
  • If you develop COVID 19 when staying you have to declare it to the host and leave immediately. If you can’t leave because you have breathing problems etc, dial 999. You will not be able to isolate in the Shepherd Hut.
  • On booking, you need to give full home addresses and full addresses off where you're staying the night before The Shepherd Hut and the night after for track and trace.
  • All guests have to wear a face-covering as soon as you arrive in the car park too leaving. The only time the face-covering can be removed is in your Shepherd Hut or on your private decking at the hut. If you choose not to wear a face-covering you won’t be allowed to stay and you will be asked to leave. No refund will be given. This is for the safety of you, other guests and my family.
  • The Shepherd Huts are self-check-in anytime after 4pm. Please don’t arrive before then as you will not be allowed in.
  • They’ll be hand sanitiser outside each Shepherd Hut and in each Shepherd Hut.
  • The Shepherd Huts will be deep cleaned like always and in addition, will then be steamed cleaned.
  • Sadly, homely touches have to be removed to simplify cleaning procedures and to stop the spread of germs.
  • All washing will be washed like normal at 60 degrees.
  • All mattress protectors & pillow protectors will be removed after each guest and wash at 60 degrees.
  • Covers will be put on TV controls so they can be disinfected thoroughly.
  • Tea, coffee etc will be left in the hut if you wish - please confirm on booking. If you don’t use it all feel free to take with you as they will be disposed of after your stay.
  • Aiden House will be cleaning thoroughly between each stay. We will be wearing new PPE in each hut.
  • Your balance for your stay will be taken off card provided on booking morning off arrival.
  • Aiden House will not be held responsible if you develop COVID 19. You are entering, staying and travelling at your own risk.
  • Normal Terms and conditions still apply - see below.
  • As we are following government guidance, these terms are subject to change and we will do our utmost to protect you from the virus and give you a wonderful stay at Aiden House. Guests also have a duty of care to themselves when travelling.
  • Thank you and we look forward to having you stay.

Terms of Shepherd’s Hut Bookings at Aiden House

All huts booked will need a non -refundable deposit on booking by card. Remaining balance will be taken off card provided on the morning of arrival. Cancellations made within 28 days prior to arrival will incur a charge of 100% of the accommodation price. Bookings made 28 days or less from the date of your arrival will require full non-refundable payment. A refund will only be issued if the Scottish Government shuts Aiden House down. Please note that any deposit taken is non-refundable at any time. We strongly recommend travel insurance is taken out.

HUTS RULES (boring bit but got to be said )
Please leave all dishes etc clean like you found them ( a charge will occur if not left clean)
No smoking or used cigarette tips to be taken into hut.
No hiking boots, cycling shoes or wellie boots to be worn inside hut.
No pets
No BBQ
No parties or events.

Only the people booked into the hut are allowed to be in or around hut. If anyone else is found to be there you will be asked to leave and no refund will be given.
Noise to be kepted to a minimum between the hours of 10pm -  7am for other guests and neighbours.
Please make sure all windows are closed and door locked when away from hut.
Any damages will be taken off your card.
My insurance covers 2 people per hut.

Book today and look forward to a relaxing stay with us

Call On +44 (0)7719694838 or Email aidenhousedurness@yahoo.com